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	1.	Calidad total en los servicios publicos y en la empresa by ESPAÑA. MINISTÉRIO DE ADMINISTRACIONES PÚBLICAS. INSTITUTO NACIONAL DE ADMINISTRACIÓN PÚBLICA. Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: Madrid : INAP, 1992Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 10.003.2E772c] (1). Place hold Add to cart (remove)
	2.	Criatividade : uma vantagem competitiva by KING, Bob \| SCHLICKSUPP, Helmut. Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Qualitymark, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01.4K522c] (1). Place hold Add to cart (remove)
	3.	Organizational capability : competing from the inside out by Ulrich, David \| LAKE, Dale. Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: New York : John Wiley & Sons, 1990Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14U45o] (1). Place hold Add to cart (remove)
	4.	Leading the learning organization : communication and competencies for managing change by BELASEN, Alan T. Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: New York : State University of New York Press, 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01B4267l] (1). Place hold Add to cart (remove)